FAQS

Where is NOAMII jewelry made?
Handmade in our studio. Well-designed by our artisans. Featuring pearls chosen for their perfect shine.

What materials do you use?
We use premium materials like natural freshwater cultured pearls, sterling silver, and Japanese steel wire—all responsibly sourced for beauty and durability.

Do you make custom pieces?
Yes. We offer personalized and custom designs. Contact us at noamiipearl@outlook.com to begin the process.

How do I care for my jewelry?
Avoid prolonged exposure to water (fresh water is acceptable, but avoid alkaline water such as shampoo, shower gel, soap, or hand soap). 
Keep away from perfume, chemicals, and direct sunlight. Store pieces separately and gently clean with a soft cloth. For more detailed instructions, visit our Jewelry Care Guide.

Is your jewelry hypoallergenic?
Most pieces are hypoallergenic and safe for sensitive skin. Contact us with specific concerns.

How long does shipping take?
Please allow 7–14 business days for shipping after your order is processed. We offer worldwide shipping with tracking.

Do you ship internationally?
Yes, we offer worldwide shipping. Please note that delivery times may vary depending on your specific location. Customs fees may apply depending on your region.

Can I return or exchange my order?
We do not accept returns, but exchanges may be available in some cases. See our Returns Policy for more.

Do you offer repairs?
Yes. Email us with photos and details for repair assistance.

How can I contact you?
Reach us via our contact form or email at noamiipearl@outlook.com We respond within 1–2 business days.