ORDER PROCESS
Most jewelry pieces are ready for shipping within 7-14 days of ordering, but some orders require additional production time of up to 2-3 weeks, as all our jewelry is carefully handmade with high-quality craftsmanship at a fine jewelry studio.
PAYMENT
We accept all major credit cards. You can click the link provided to complete your payment when you check out.
SHIPPING
We ship via international courier services. The price quoted by NOAMII already includes shipping costs and tariffs. We are not responsible for any packages that are stolen or lost after being delivered to the correct shipping address.
RETURN
If you are not fully satisfied with your purchase, please ensure that the item is returned in unworn and resalable condition with the original packaging intact within 7 days of receipt. Our company must authorize all returns and exchanges. We retain full discretion over the status of an item when reviewing it for repair, return, or exchange. Returns after the 7-day period will not be accepted.
If you wish to make a return, please email us for a return authorization at: noamiipearl@outlook.com (no refund will be granted without return authorization). For your protection, please return the item in its original packaging using an insured courier service (e.g., USPS, FedEx, UPS, EMS) and retain your receipt. We are not responsible for items damaged or lost in transit. Please include a note with your name and invoice number.
Once your return is processed, a credit will be issued for the merchandise amount only. We do not refund shipping charges on returned items.
All personalized items, custom orders, and wholesale orders are final sale. Returns or exchanges may be rejected for the following reasons:
• Insufficient information is provided to process the order.
• There appears to be significant wear on the item.
• Damage was unrelated to a manufacturer or quality issue.
For wholesale orders, all sales are final unless the items are defective. If an item is defective, it must be reported to us within 72 hours of arrival. Cancellations of specially ordered items, including wholesale orders, are non-refundable for any reason.
TERMS
The following terms of service and any other rules posted on our site (collectively the "TOS") constitute an agreement between NOAMII ("we", "our", "us") and you, the visitor, governing your access and use of all content and functionalities available on the NOAMII website, related micro-sites accessed via the URL www.noamii.com, related domain names, and any other NOAMII website or micro-site (collectively the "Site").
By visiting the Site, you accept and consent to the practices described in the TOS. We may modify the TOS from time to time, and your continued use of this Site (or any of our other sites) after such changes shall signify your agreement to be bound by the modified TOS.
Those wishing to use our services must read and agree to be bound by our policies related to those services. We particularly draw your attention to our policies relating to terms of purchase and our privacy policy. If you are under 18, you must inform your parent or guardian about NOAMII’s privacy policy before registering to use this Site or any of its services.
To make purchases on the Site, you will be required to provide your personal details. In particular, you must provide your real name, phone number, email address, and other requested information as indicated. Additionally, you will be required to provide payment details that you represent and warrant are both valid and correct, and you confirm that you are the person referred to in the billing information provided. These are our eligibility terms.
The Site is available only to individuals and others who meet the above eligibility terms, who have been issued a valid credit/debit card by a bank acceptable to NOAMII and our payment security providers, and who have authorized us to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise they purchase.